Privacy Policy
At ZORIVAE, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website, place an order, create an account, subscribe to updates, or contact us.
Information We Collect
We may collect personal information including your name, email address, phone number, billing address, shipping address, order details, payment information, account information, device information, IP address, browser type, and website browsing activity.
We collect this information when you place an order, create an account, subscribe to updates, contact us, or interact with our website.
How We Use Your Information
We use your personal information to:
Process and fulfill your orders
Provide order confirmations, shipping updates, and tracking information
Respond to customer service enquiries
Manage your customer account
Improve our website, products, and shopping experience
Send store updates and promotional messages if you have subscribed
Prevent fraud and protect our website
Measure advertising performance and show more relevant ads
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve your browsing experience, remember your preferences, understand how visitors use our store, support checkout functions, and help with marketing and advertising activities.
You can choose to disable cookies through your browser settings. However, some parts of our website may not work properly without cookies.
Sharing Your Information
We may share your personal information with trusted third parties who help us operate our business, including Shopify, payment providers, shipping carriers, marketing services, analytics providers, advertising platforms, and other service providers.
We only share information where necessary to operate our store, process orders, provide services, improve our website, comply with legal obligations, or support marketing and advertising activities.
We do not directly sell your personal information for money. However, sharing information with advertising partners for targeted advertising may be considered “sale”, “sharing”, or “targeted advertising” under certain privacy laws.
Targeted Advertising and Opt-Out Rights
We may use advertising tools, cookies, pixels, and similar technologies to show you more relevant ads based on your interactions with our website and other websites.
Depending on where you live, you may have the right to opt out of certain targeted advertising or data sharing activities. If you visit our website with the Global Privacy Control opt-out preference signal enabled, we will treat this as a request to opt out where required by applicable law.
Marketing Communications
If you subscribe to our updates or promotional messages, we may send you information about new products, special offers, and store news.
You can unsubscribe at any time by using the unsubscribe option provided in our messages.
Payment Information
Payments are processed securely through our payment providers. We do not store your full payment card details on our website.
Order and Shipping Information
We use your order and shipping information to process your purchase, prepare your order, arrange delivery, and provide tracking updates.
Data Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. However, no online system is completely secure, and we cannot guarantee absolute security.
Data Retention
We keep your personal information only for as long as necessary to provide our services, process orders, comply with legal obligations, resolve disputes, and maintain business records.
Your Rights
Depending on your location, you may have the right to request access to the personal information we hold about you, ask us to correct inaccurate information, request deletion of your information, opt out of marketing communications, or opt out of certain targeted advertising activities.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of those third-party websites.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page.
Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us through our Contact Us page.