Terms of Service

Welcome to ZORIVAE. By accessing our website, browsing our products, creating an account, or placing an order, you agree to the following Terms of Service. Please read them carefully before using our website.

Overview

This website is operated by ZORIVAE. Throughout the site, the terms “we”, “us”, and “our” refer to ZORIVAE. By using our website or purchasing from us, you agree to be bound by these Terms of Service, including any additional policies referenced on our website.

Online Store Terms

By using our website, you confirm that you are at least the age of majority in your country, state, or region, or that you have permission from a parent or legal guardian to use this website.

You agree not to use our products or services for any illegal or unauthorised purpose. You must not attempt to interfere with the security, operation, or functionality of our website.

Product Information

We make every effort to display product details, colours, images, descriptions, and prices as accurately as possible. However, actual colours may vary slightly depending on your device screen, lighting, and display settings.

We reserve the right to update, change, or discontinue any product at any time without prior notice.

Pricing and Availability

All prices are listed on our website and may be changed at any time without notice. We reserve the right to correct pricing errors, product information errors, or availability issues.

We do not guarantee that all products will always be available. Some products may be limited in quantity or available only for a limited time.

Orders

When you place an order, you agree to provide accurate, complete, and current information, including your name, shipping address, billing details, and contact information.

We reserve the right to refuse, cancel, or limit any order if we believe there is an issue with payment, product availability, incorrect information, suspected fraud, or violation of these Terms of Service.

Order Confirmation

After placing an order, you may receive an order confirmation email. This confirms that we have received your order, but it does not guarantee acceptance of the order. We reserve the right to cancel or refuse an order where necessary.

Payment

Payments must be completed at checkout using the available payment methods on our website. Your order may not be processed until payment has been successfully received and verified.

Shipping

Shipping times and delivery estimates are provided as general guidance only. Delivery times may vary depending on location, courier service, public holidays, weather conditions, customs processing, or other factors outside our control.

Customers are responsible for providing accurate and complete shipping information. We are not responsible for delays, failed deliveries, or lost parcels caused by incorrect or incomplete customer-provided addresses.

Returns and Refunds

Returns and refunds are handled according to our Refund Policy or Return Policy. Please review that policy before placing an order.

We reserve the right to refuse returns or refunds that do not meet our return requirements.

Account Information

If you create an account on our website, you are responsible for keeping your login details secure. You are responsible for all activity that occurs under your account.

If you believe your account has been accessed without permission, please contact us through our Contact Us page.

Marketing Communications

If you subscribe to our updates or promotional messages, you may receive information about products, offers, and store news. You can unsubscribe at any time using the unsubscribe option provided in our messages.

Third-Party Services

Our website may use third-party services, including payment providers, shipping carriers, analytics tools, marketing platforms, and other service providers. These third parties may have their own terms and privacy policies.

We are not responsible for the actions, content, policies, or practices of third-party websites or services.

Third-Party Links

Our website may include links to third-party websites. These links are provided for convenience only. We do not control and are not responsible for the content, accuracy, privacy practices, or policies of third-party websites.

Intellectual Property

All content on our website, including text, images, graphics, logos, product descriptions, designs, and website layout, is owned by or licensed to ZORIVAE and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, or use our content without our written permission.

User Content

If you submit reviews, photos, comments, messages, or other content to us, you grant us permission to use, display, reproduce, and share that content for business, marketing, or promotional purposes, unless otherwise restricted by law.

You agree not to submit content that is false, offensive, unlawful, harmful, or infringes the rights of others.

Limitation of Liability

To the maximum extent permitted by law, ZORIVAE is not liable for any indirect, incidental, special, or consequential damages arising from your use of our website, products, or services.

We do not guarantee that our website will always be available, secure, error-free, or uninterrupted.

Indemnification

You agree to indemnify and hold ZORIVAE harmless from any claims, damages, losses, liabilities, or expenses arising from your use of our website, your violation of these Terms of Service, or your infringement of any rights of another party.

Changes to These Terms

We may update or change these Terms of Service at any time. Any updates will be posted on this page. Your continued use of our website after changes are posted means you accept the updated Terms.

Governing Law

These Terms of Service are governed by the laws applicable in the location where our business operates, unless otherwise required by applicable consumer protection laws.

Contact Us

If you have any questions about these Terms of Service, please contact us through our Contact Us page.